Portal Contract Reference: DN572512
Internal Contract Reference: G5674
Contract Title: Healthwatch Tower Hamlets (HWTH)
Expressions of interest start date: 1
st October 2021
Initial Contract Duration 2 year
Extensions: Option to extend + 1 year + 1 year
Description and Estimated Contract Value (including extensions): £170,730.20
per annum
This is a prior information notice to give advance notification to potential suppliers
that may be interested in discussing with the Commissioners the requirements of the
service and applying for this future contract opportunity.
The Health and Social Care Act 2012 requires each local authority to have in place a
local Healthwatch organisation. HWTH statutory functions and duties are available at
Healthwatch England Website1
Tower Hamlets Council is committed to ensuring our local Healthwatch can be an
effective consumer champion for our residents and make a difference through
contributing and achieving improvements in the borough’s health and care system.
The Council has agreed a refined service model for Healthwatch Tower Hamlets
(HWTH) which draws on best practice and builds on the local achievements of our
current provider. Going forward, HWTH will:
• Carry out the statutory functions;
• Be a representative corporate body, embedded in local communities;
• Engage, involve and proactively reach out to the full range of diverse
communities in Tower Hamlets, enabling residents to have their voices heard;
• Act as local consumer champion representing the collective voice of local
people (meaning patients, service users, carers and the public), on the
borough’s Health and Wellbeing Board;
• Develop robust partnerships with key health and social care stakeholders with
a view of contributing towards positive outcomes for the residents
• Have real influence with commissioners, providers, regulators and
Healthwatch England using their knowledge of what matters to local people;
and
• Achieve tangible changes/ improvements (both small-scale and strategic) to
local health and social services, through holding the system to account and
identifying solutions to problems
Please note this is a prior information notice only.
A bidders’ event will be held on 14th October 2021, 11am
To join the event please use the link below
https://teams.microsoft.com/l/meetupjoin/19%3ameeting_NTE1MzMzMWQtZGE2OC00ZjBiLTk1ZDgtOWIyMDQ4NDk3Mz
Bl%40thread.v2/0?context=%7b%22Tid%22%3a%223c0aec87-f983-418f-b3dcd35db83fb5d2%22%2c%22Oid%22%3a%22ab123634-0eb4-4ee6-a9e9-
b839494399d0%22%7d
https://www.healthwatch.co.uk/our-history-and-functions
Please confirm you will be attending the event either through the Portal or by sending
an email to Jay.Bains@towerhamlets.gov.uk by 12 noon on 11th October 2021
quoting Healthwatch G5674
Additional Information:
Organisations wishing to express their interest are requested to register on the
London Tenders Portal (www.londontenders.org) where the documentation will be
available for download in the future.
Additional Information:
The London Borough of Tower Hamlets (LBTH) is seeking expressions of interest
from interested organisations for the above services and / or goods.
Organisations wishing to express their interest are requested to register on the
London Tenders Portal (www.londontenders.org) where the opportunity
documentation will be available for download. You will be required to complete an
online questionnaire.
Organisations must ensure that access to the system is available to their
representatives dealing with the contract and that this contact is updated as and
when required.
The council will not be liable for the lack of delegated access within the organisation
and will not send any documentation regarding the opportunity, which shall be
exclusively available through the portal.
Suppliers are responsible for allowing sufficient time to submit their Application. The
Council accepts no liability whatsoever for tenders that are not submitted due
to internet connectivity issues, transmission delays or errors.
Council is an Equal Opportunities Employer and a supporter of Ethical Governance,
our protocol can be found HERE Or via http://www.towerhamlets.gov.uk/
If you require any further information prior to submit and expression of interest,
please contact the Council via email procurement@towerhamlets.gov.uk quoting the
contract internal reference number.